Refrigeration & wine storage
- Not cooling, or one side warm while the other stays cold
- Water on the floor under the unit
- Frost or ice building up in the freezer compartment
- Loud fan, clicking, or a compressor that never cycles off
Sub-Zero · Viking · Wolf specialists
Appliance Repair in Pasadena, CA
Built-in refrigerators, ranges, cooktops, ovens and dishwashers, plus washers and dryers. Call and a dispatcher will tell you the next open appointment window in your area.
No repair work starts until you approve a written estimate.
Call to check the next available appointment. Cannot talk right now? Text us at (833) 545-4254.
$79 diagnostic, applied to the repair 1-year warranty on every repair Written estimate before repair 5.0 on Yelp · 19 reviews
Start here
Which appliance is having trouble?
Pick one and we will take you straight to booking. Telling us the appliance up front gets the right parts on the truck.
Before you book
What you can check about us
Everything below can be verified. We would rather show less and have it be true.
Written estimate first
A technician diagnoses the appliance, then writes an estimate. Repair work begins only after you approve it. California law gives you that right, and we follow it.
Pricing and your rights →5.0 on Yelp, 19 reviews
Our reviews live on Yelp, where we cannot edit or reorder them. Rating and count as shown on our claimed Yelp business page.
Open our Yelp page →One-year warranty
Every repair we complete carries a one-year warranty on the labor and the parts we install. The terms are on your estimate before work begins.
What it covers →What we repair
Built-in kitchen appliances
Sub-Zero, Viking, Wolf and other premium built-in kitchen appliances in Pasadena, San Marino and nearby communities — plus the laundry room.
Ranges & cooktops
- Burner clicks but will not light
- Weak, uneven or yellow flame
- Burner lights but will not hold a low simmer
- Oven side of the range will not heat
Ovens
- No heat at all
- Temperature is off, or food bakes unevenly
- Convection fan not running
- Oven will not hold the set temperature
Laundry & dishwashers
Washers
- Will not drain, water left standing in the drum
- Will not spin, clothes come out soaking wet
- Leaking underneath during fill or during drain
- Banging, or the machine walks across the floor on spin
Dryers
- Runs but does not heat
- Takes two or three cycles to dry one load
- Shuts off after a few minutes
- Loud thumping, squealing or grinding
Dishwashers
- Not draining, standing water left in the bottom
- Dishes coming out dirty, cloudy or gritty
- Leaking onto the floor or into the cabinet
- Will not fill, or will not start the cycle
Brand-specific repair
Brands we specialise in
Sub-Zero repairBuilt-in refrigerators, integrated columns, freezer drawers, undercounter units and wine storage.See Sub-Zero details → Viking repairProfessional ranges, gas and dual-fuel, built-in cooktops, wall ovens and Viking refrigeration.See Viking details → Wolf repairDual-fuel and gas ranges, built-in cooktops, single and double wall ovens.See Wolf details →
Customer reviews
Real reviews, published on Yelp
These load directly from our Yelp business page. They are hosted and moderated by Yelp, not written or edited for this website.
Read Daria K.’s review of Sub-Zero & Viking Professionals on Yelp
Read Natalia D.’s review of Sub-Zero & Viking Professionals on Yelp
Read Inga R.’s review of Sub-Zero & Viking Professionals on Yelp
Read Veronika M.’s review of Sub-Zero & Viking Professionals on Yelp
Service area
Pasadena and the San Gabriel Valley
We travel to these communities in Los Angeles County. If your city is not listed, call and ask — the answer takes one minute.
FAQ
Questions before you call
How soon can a technician come?
Availability changes every day, so we do not publish a promise we cannot keep. Call (833) 545-4254 and the dispatcher will tell you the next open window. You can also pick a time yourself in the online calendar.
What hours can I reach you?
Monday through Friday the line is open 24 hours. Saturday 6:00 AM to 3:00 PM. Closed Sunday. Reaching a dispatcher at night is not the same as a technician arriving at night, so call and we will tell you the realistic window.
What appliances do you repair?
In the kitchen: built-in refrigerators and freezers, wine storage, ranges, cooktops, ovens and dishwashers. In the laundry: washers and dryers, gas and electric. If you are not sure your appliance fits, call and describe it.
Which brands do you service?
Sub-Zero, Viking, Wolf and other premium built-in kitchen appliances, plus washers, dryers and dishwashers. Call with the brand and model and we will confirm we cover it before booking. We are an independent repair company and are not authorized by, affiliated with or endorsed by these manufacturers.
Is there a diagnostic or service-call fee?
The diagnostic visit is a flat $79, and it is applied to the repair when you approve the estimate. So on a repair you approve, the diagnosis effectively costs nothing extra. The dispatcher confirms the fee on the phone before a technician is scheduled.
Will I receive an estimate first?
Yes. The technician diagnoses the appliance and then gives you a written estimate. No repair work is performed without your approval, and no extra work is added without asking you first.
Do you warranty repairs?
Yes. Every repair we complete carries a one-year warranty on the work and the parts we install. The terms are written on your estimate before work begins.
Should I repair or replace my appliance?
A useful rule: if the repair costs more than about half the price of a comparable new unit, replacement is usually the better spend. Built-in and premium appliances are the exception, because replacing one often means cabinet work too. The technician will tell you honestly which side of that line you are on.
Which areas do you serve?
Pasadena, San Marino, South Pasadena, Altadena, Sierra Madre, Arcadia, San Gabriel, Temple City, Alhambra, Monterey Park, Rosemead, Monrovia and Glendale.
Book your repair
Two ways to get a technician out.
Call and a dispatcher will tell you the next open window, or pick a time yourself in the online calendar. Either way you get a written estimate before any repair starts, and every repair carries a one-year warranty.
Cannot talk right now? Text us at (833) 545-4254. Have the brand and model number handy if you can — it helps the technician bring the right parts.