Warranty
One Year on Every Repair
Not "up to". Not "depending on the model". Every repair we complete carries a one-year warranty on the labor and on the parts we install.
What is covered
- The labor performed on the repair we carried out.
- The parts we supplied and installed as part of that repair.
- Twelve months from the date the repair is completed.
What is not covered
- A different fault, on a different component, that was not part of the original repair.
- Damage from misuse, power events, or work done by someone else afterwards.
- Parts you supplied yourself, since we cannot vouch for where they came from.
- Normal wear on consumable items such as filters and bulbs.
How to use it
Call (833) 545-4254 and say the repair is under warranty. Have the date of the original visit if you can. A warranty visit on the same fault does not carry a new diagnostic fee.
Where the terms live
The exact terms are printed on the estimate you approve before work begins, so you can read them before you commit rather than after. If anything on this page and the estimate disagree, the estimate is the document that governs.
Book your repair
Two ways to get a technician out.
Call and a dispatcher will tell you the next open window, or pick a time yourself in the online calendar. Either way you get a written estimate before any repair starts, and every repair carries a one-year warranty.
Cannot talk right now? Text us at (833) 545-4254. Have the brand and model number handy if you can — it helps the technician bring the right parts.