What we repair
Built-In Refrigerator & Freezer Repair
Built-in refrigerators and freezers, integrated columns, freezer drawers, undercounter units and wine storage cabinets.
A built-in refrigerator is not a freestanding appliance with a panel on it. The sealed system, the evaporator layout and the control boards are different, and so is the way it fails. Guessing wrong on one of these is expensive.
A warm refrigerator with a cold freezer usually points somewhere different than a unit that is warm all the way through. That is why the visit starts with a diagnosis and not with a parts order.
What we see most
- Not cooling, or one side warm while the other stays cold
- Water on the floor under the unit
- Frost or ice building up in the freezer compartment
- Loud fan, clicking, or a compressor that never cycles off
- Ice maker stopped producing
- Wine unit drifting out of its temperature range
How the diagnosis runs
- Confirm the actual temperatures in both compartments rather than trusting the display.
- Check airflow, evaporator frost pattern and defrost operation before touching the sealed system.
- Test fans, thermistors and control boards against their specified values.
- Only then quote the repair, in writing, for your approval.
What it costs
The diagnostic visit is a flat $79, and it is applied to the repair when you approve the estimate. Repair cost is separate and depends on parts and labor. You see that number in writing before anything is fixed, and every completed repair carries a one-year warranty. More on pricing and your rights →
Brands we work on
Sub-Zero, Viking, Wolf and other premium built-in kitchen appliances. We are an independent repair company and are not authorized by these manufacturers.
FAQ
Before you book
How soon can a technician come?
Availability changes every day, so we do not publish a promise we cannot keep. Call (833) 545-4254 and the dispatcher will tell you the next open window. You can also pick a time yourself in the online calendar.
Is there a diagnostic or service-call fee?
The diagnostic visit is a flat $79, and it is applied to the repair when you approve the estimate. So on a repair you approve, the diagnosis effectively costs nothing extra. The dispatcher confirms the fee on the phone before a technician is scheduled.
Will I receive an estimate first?
Yes. The technician diagnoses the appliance and then gives you a written estimate. No repair work is performed without your approval, and no extra work is added without asking you first.
Do you warranty repairs?
Yes. Every repair we complete carries a one-year warranty on the work and the parts we install. The terms are written on your estimate before work begins.
Book your repair
Two ways to get a technician out.
Call and a dispatcher will tell you the next open window, or pick a time yourself in the online calendar. Either way you get a written estimate before any repair starts, and every repair carries a one-year warranty.
Cannot talk right now? Text us at (833) 545-4254. Have the brand and model number handy if you can — it helps the technician bring the right parts.